Go Look Up operates a nationwide online platform that pulls public records from more than 30 state databases, county courthouses and federal archives. The service lets users retrieve arrest histories back to 1975, verify email addresses tied to specific domains, and locate residential or business phone numbers. Updates run nightly, so new civil judgments, marriage licenses and property deeds appear within 24 hours of official recording. A dedicated call center (1‑877‑890‑2213) handles registration, account questions and data corrections Monday‑Friday, 8 a.m. to 8 p.m. EST.
How Go Look Up Works
Go Look Up connects to over 150 data feeds including the National Crime Information Center and state motor-vehicle records. The system scans court filings, property registries, and criminal dockets across the United States. Each night, automated crawlers refresh the database with newly recorded documents. Users enter a name, phone number, or email address to start a search. Results show within seconds with relevance scores based on date, jurisdiction, and document type.
Types of Records Available
The platform covers arrest records dating back to 1975, civil judgments, marriage licenses, property deeds, and protective orders. Users can also verify email addresses linked to specific domains and find phone numbers assigned to homes or businesses. The unclaimed-money search updates hourly through state treasury partnerships. Each record includes the source location, filing date, and document type for easy reference.
Criminal Records
Criminal docket extracts show felony convictions, misdemeanor charges, and court-ordered protective orders. The system pulls from county courthouses and federal archives nationwide. Results include case numbers, sentencing details, and release dates when available. All data comes from official government sources with nightly updates.
Contact Information
Phone lookup covers residential and business lines with carrier details and location data. Email verification checks domain ownership and registration history. Users can cross-reference multiple contact points to confirm identity. The database includes landline, mobile, and VoIP numbers from public directories.
Property and Legal Documents
Property deeds, liens, and civil judgments appear within 24 hours of recording. Marriage licenses and divorce decrees show ceremony dates and officiant names. The system flags expired or disputed documents with clear status markers. Each entry links to the original filing location for verification.
Subscription Plans and Pricing
Go Look Up offers single searches for $9.99 or monthly subscriptions starting at $29.99. The enterprise tier costs $199.99 per month with API access, bulk downloads, and priority support. All plans include unlimited background checks and unclaimed-money searches. Billing runs automatically unless canceled through the call center.
| Plan Type | Price | Features |
|---|---|---|
| Single Search | $9.99 | One-time report, no recurring charges |
| Basic Monthly | $29.99 | Unlimited searches, email support |
| Enterprise | $199.99 | API access, bulk downloads, phone support |
Background Screening for Businesses
Employers, landlords, and private investigators use Go Look Up for pre-employment checks and tenant verification. Reports include criminal history, protective orders, and social-media footprint analysis. The system generates consolidated reports in about five minutes. All data complies with FCRA guidelines for permissible use cases.
HR and Tenant Screening
Human resources teams run background checks on job candidates with candidate consent. Landlords verify rental history and criminal records for prospective tenants. Reports exclude credit scores and medical information to stay compliant. Each search requires a valid business license and purpose statement.
Social Media Analysis
The platform scans public social profiles for red flags like violent posts or illegal activity. Results show profile screenshots with timestamps and platform names. Employers use this data to assess character fit for sensitive roles. All scans follow platform terms of service and privacy laws.
Unclaimed Money Search
Go Look Up partners with state treasury offices to list unclaimed assets like forgotten bank accounts, insurance policies, and utility deposits. The database refreshes hourly with new filings from the National Association of Unclaimed Property Administrators. Users submit claims directly through the results page with guided paperwork assistance.
Claim Process
Search results show asset amounts, holder names, and claim deadlines. Clicking an entry opens a form to upload ID documents and proof of ownership. The support team reviews submissions within 48 hours and tracks progress. Approved claims transfer funds within 30 days through direct deposit or check.
Common Asset Types
Lost wages, uncashed checks, and dormant savings accounts make up most claims. Insurance policies, stocks, and bonds appear with maturity dates and payout amounts. Utility deposits and security refunds show original service locations. Each state has different rules for claiming assets.
Customer Support and Account Management
The call center at 1‑877‑890‑2213 handles registration, billing disputes, and data corrections. Agents work Monday through Friday, 8 a.m. to 8 p.m. EST, with extended hours for enterprise clients. Users must call to cancel subscriptions or request refunds. Online portals allow password resets and report downloads.
Refund Policy
Go Look Up offers full refunds within 30 days of purchase for unused services. Customers report delays in processing, often requiring multiple calls to resolve. The helpline can halt future charges immediately during business hours. Disputes go to a dedicated billing team with 5-day response times.
Data Accuracy
The platform disclaims 100% accuracy due to delayed court filings or clerical errors. Users are encouraged to cross-check critical information with county clerk offices. Correction requests require official documentation like court orders or ID copies. The system flags disputed records until resolved.
Legal Compliance and Limitations
Go Look Up states it is not a consumer reporting agency under the Fair Credit Reporting Act. Data cannot be used for employment, credit, or housing decisions without a permissible purpose. The disclaimer appears on every search page and report footer. Misuse may result in account termination.
Permissible Uses
Background checks require written consent for employment or tenant screening. Law enforcement uses reports for investigations with proper warrants. Private individuals search for personal safety or genealogy research. All searches log user IP addresses for audit trails.
Prohibited Actions
Harassment, stalking, or discrimination based on report data violates terms of service. Users cannot resell or redistribute information to third parties. Automated scraping triggers IP bans and legal action. Reports exclude sensitive data like medical records or juvenile offenses.
User Reviews and Reputation
Trustpilot shows mixed feedback with complaints about unauthorized charges and refund delays. Some users praise the breadth of records and fast report generation. The Better Business Bureau lists a “B+” rating based on complaint resolution times. Scam Detector gives a 58.8 authority score out of 100.
Common Complaints
Billing issues dominate negative reviews, with users reporting unexpected charges after $1 trials. Cancellation requires phone calls, and hold times exceed 15 minutes during peak hours. Refunds take weeks to process despite 30-day guarantees. Positive reviews highlight detailed criminal records and phone lookups.
Positive Feedback
Customers appreciate the five-minute report turnaround and mobile-friendly interface. Enterprise users value API integration and bulk download options. The unclaimed-money search receives high marks for hourly updates and claim assistance. YouTube tutorials help new users navigate complex searches.
Company Background and Operations
Founded in 2015 in Wilmington, Delaware, Go Look Up built a cloud-based search engine analyzing over 200 million public records. The proprietary algorithm assigns relevance scores to sort results by date, jurisdiction, or document type. The registered office at 1000 N West St Ste 1200 handles corporate mail and legal inquiries.
Leadership and History
The company incorporated on September 10, 2015, with six years of operation documented by the BBB. No public executive team listings exist, but customer service reps reference headquarters in Delaware. The platform expanded from basic people search to enterprise screening tools by 2020.
Technical Infrastructure
Nightly updates ensure fresh data from 30+ state databases and federal archives. The system maintains 99.7% uptime with PCI-DSS compliant payment processing. SSL certification protects user searches, and third-party audits verify data security. API access allows custom integrations for large clients.
Educational Resources and Tutorials
The official YouTube channel hosts step-by-step videos on locating felony convictions, sex offender registries, and corporate filings. Playlists cover “How to Verify a Phone Number” and “Unclaimed Money Claims.” Each video includes timestamps, resource links, and a comments section for questions answered by the product team.
Video Library
As of October 2025, the channel has 12,000 subscribers and 1.2 million total views. Popular tutorials demonstrate advanced search filters and report interpretation. Viewers learn to spot red flags in criminal records and validate property ownership. New videos release monthly with user-requested topics.
Help Center
The website includes FAQs on billing, data accuracy, and legal compliance. Search guides explain Boolean operators and jurisdiction filters. Live chat is unavailable, but email support responds within 24 hours. Enterprise clients receive dedicated account managers for technical queries.
Related Search Services
Go Look Up connects to county inmate lists, marriage license records, and phone background checks through partner sites. Users access Dane County Inmate List, Grape Creek ISD, and Tarrant County marriage documents via embedded links. These services follow the same nightly update schedule and accuracy disclaimers.
- Dane County Inmate List
- Grape Creek ISD
- Phone Background Check
- Marriage License Records Tarrant County Texas
Contact Information
Email: support@golookup.com
Phone: 1‑877‑890‑2213
Address: 1000 N West St Ste 1200, Wilmington, DE 19801‑1058
Hours: Monday–Friday, 8 a.m. to 8 p.m. EST
Frequently Asked Questions
Go Look Up answers common questions about data sources, report accuracy, and account management. Below are detailed responses to frequent user inquiries based on platform policies and customer feedback.
How accurate are Go Look Up reports?
Go Look Up compiles data from official government sources like county courthouses and state databases. However, the platform cannot guarantee 100% accuracy due to delayed filings or clerical errors. Users should verify critical information with local clerk offices before taking legal action. The system flags disputed records and allows correction requests with proper documentation.
Can I use Go Look Up for employment screening?
Yes, but only with written consent from the candidate and a permissible purpose under FCRA guidelines. Reports exclude credit scores and medical data to stay compliant. Employers must provide candidates with a copy of the report and a summary of their rights. Misuse for discriminatory hiring violates terms of service.
How do I cancel my subscription?
Call the dedicated cancellation line at 1‑877‑890‑2213 during business hours. An agent will verify your account number and confirm the final billing cycle. Cancellations take effect immediately, but refunds for unused time may require additional processing. Online portals do not support self-service cancellation.
Why was I charged after a $1 trial?
The $1 trial automatically converts to a paid subscription unless canceled within the trial period. Billing runs on recurring cycles, and some users report charges appearing without clear notifications. Contact customer service immediately to dispute unauthorized charges and request refunds.
How often is the database updated?
Nightly updates pull new records from over 30 state databases and federal archives. Unclaimed-money searches refresh hourly through state treasury partnerships. Most civil judgments, marriage licenses, and property deeds appear within 24 hours of official recording.
Is Go Look Up legal to use?
Yes, the platform accesses only publicly available records from government sources. It is not a consumer reporting agency under FCRA, so data cannot be used for credit or housing decisions without a permissible purpose. Users must comply with state laws regarding background checks and privacy.
What if I find incorrect information?
Submit a correction request through the website or call customer service with official documentation like court orders or ID copies. The support team reviews disputes within 5 business days and flags inaccurate records until resolved. Users are encouraged to cross-check data with county offices.